Frequently Asked Questions

Everything you need to know about shopping with Ted Baker London.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number and a link to the carrier's website to monitor your delivery status.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, earrings and grooming products cannot be returned.

Do you offer international shipping?

Yes, Ted Baker ships to over 100 countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.

How do I find my correct size?

Each product page features a detailed 'Size & Fit' guide. We recommend checking these measurements against your own, as Ted Baker sizing may differ from other international brands.

Which payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for flexible installments.

Can I change or cancel my order after it has been placed?

Because we aim to process orders as quickly as possible, we are generally unable to make changes or cancellations once an order is confirmed. You may return the items once they arrive.